This question is designed to evaluate how your candidate will respond to a crisis. It's important to know how they will handle a situation that could negatively impact the company.
Overview
This question is designed to evaluate how your candidate will respond to a crisis. It's important to know how they will handle a situation that could negatively impact the company.
Interview Expectations
Confidence in their ability to handle a crisis
Evidence they have experience with production issues
Indications that they will be able to think on their feet
Sample Answer
I would first assess the situation and determine if it was something I could handle or if I needed to bring in someone else. If I could handle it, I would make sure the team was aware of the issue and what we were doing to fix it. If I needed help, I would reach out to my manager or another team member who could help.