1. What would you do if a customer called up and placed an order?
Overview
This question will show you how the candidate handles a situation that requires them to think on their feet. You will want to see if they can quickly assess the situation and determine the best course of action. For example, if a customer calls up and asks for a large order of fries, the hostess should ask if they would like to have it delivered or if they would like to pick it up.
Overview
This question will show you how the candidate handles a situation that requires them to think on their feet. You will want to see if they can quickly assess the situation and determine the best course of action. For example, if a customer calls up and asks for a large order of fries, the hostess should ask if they would like to have it delivered or if they would like to pick it up.
Interview Expectations
Ability to think on their feet
Ability to assess a situation
Willingness to go the extra mile,
Sample Answer
I would ask if they would like to pick up the order or have it delivered.