1. What makes you think that you are qualified for this job?
Overview
This question gives you an opportunity to learn about the customer service associate candidate's self-confidence and self-awareness. You'll learn whether he or she is able to articulate his or her strengths and weaknesses. You'll also learn whether the applicant has done his or her research into your business and whether he or she has a good understanding of the position.
Overview
This question gives you an opportunity to learn about the customer service associate candidate's self-confidence and self-awareness. You'll learn whether he or she is able to articulate his or her strengths and weaknesses. You'll also learn whether the applicant has done his or her research into your business and whether he or she has a good understanding of the position.
Interview Expectations
Knowledge of your business
Ability to explain why he or she is qualified for this position
Self-awareness of his or her strengths and weaknesses,
Sample Answer
I have experience working in customer service and I have a passion for helping people. I know that I would be a great fit for this position.