Cashiers are often the first point of contact for customers and as such, they are responsible for handling any complaints that come their way. A good cashier will be able to handle complaints in a professional manner and will be able to resolve the issue quickly.
Overview
Cashiers are often the first point of contact for customers and as such, they are responsible for handling any complaints that come their way. A good cashier will be able to handle complaints in a professional manner and will be able to resolve the issue quickly.
Interview Expectations
Friendly and approachable demeanor
An understanding of the importance of customer service
The willingness to go above and beyond to resolve an issue
Sample Answer
I would apologize for the inconvenience and offer a discount on their next purchase. I would then ask them to wait while I get a manager to help them.