1. Tell me about a time when you had to deal with a difficult situation.
Overview
Any potential hires should be able to explain how they handle difficult situations. This question can help you learn about their problem-solving skills and how they respond to pressure.
Overview
Any potential hires should be able to explain how they handle difficult situations. This question can help you learn about their problem-solving skills and how they respond to pressure.
Interview Expectations
Detailed description of the situation
How the candidate handled the situation
How they feel about the situation now
Sample Answer
I had to deal with a difficult client who was very upset about a charge on their bill. I was able to talk them through the issue and explain why it was necessary.