Accountants may have to deal with difficult employees or clients. The applicant should show that they can remain professional and solve problems in a diplomatic manner.
Overview
Accountants may have to deal with difficult employees or clients. The applicant should show that they can remain professional and solve problems in a diplomatic manner.
Interview Expectations
Ability to remain calm and professional
Ability to solve problems diplomatically
Willingness to take responsibility for mistakes
Sample Answer
I would first try to understand the other person's perspective. I would then explain my position and try to find a solution that works for both of us. If we couldn't come to an agreement, I would escalate the issue to my manager.